We value your privacy and comply with GDPR (EU), CCPA (California) and other regional laws. This policy explains how we collect, use, protect your info when you use our store. Using our services means you agree to this policy.
1. Information We Collect
Personal Info: Name, email, phone, shipping/billing address, account credentials (when you purchase/register/contact us). Payment details are handled by third parties (we don’t store raw card data).
Transaction Info: Order history, purchase amount, shipping records, customer service chats.
Non-Personal Info: Device/browser/IP, browsing activity (pages viewed, clicks), cookie data (you can disable cookies, but some features may work poorly).
Voluntary Info: Feedback, reviews, survey responses.
2. How We Use Your Info
Process orders, ship products, handle payments.
Provide customer support, send order/shipping updates.
Personalize shopping (e.g., product recommendations).
Send marketing (newsletters/promotions) only if you opt in.
Improve our store/services, comply with laws, prevent fraud.
3. Info Sharing
We never sell/rent/trade your personal info. We may share it with:
Trusted partners (logistics for shipping, payment processors like PayPal/Stripe, email/analytics providers) – they only use it for our services.
Authorities if required by law (e.g., court orders) or to protect rights/safety.
Acquirers in mergers/sales (we’ll notify you via email/store notice).
4. Data Storage & Security
We keep your info only as needed: Order data (3 years, for taxes/accounting), account info (until you ask to delete), anonymized data (indefinitely for analytics).
We use security measures (data encryption, access controls, regular audits) but can’t guarantee 100% security.
5. Your Rights
Depending on your location, you can: Access/correct/delete your info, opt out of marketing, request data portability, object to processing. To exercise rights, contact us (see Section 6) – we may ask for ID verification.
6. Contact Us
Email: costubofficial@hotmail.com
We respond within 1-3 business days.
— The Costub Team